How do organisations flourish?

By Building Work Places People Love.

Vilo exists to power up leaders and teams.

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Possibility And Opportunity

Why We Exist.

We’re here to make work work. To kick boring work to the kerb. We’re all about optimising leaders, teams, and organisations to create real value through people. We believe in possibility and opportunity. We jump out of bed every day on a mission to help people and workplaces smash their potential and have a positive impact on the world.

Our vision? To transform the world of work by building better workplaces, stronger leaders, outstanding teams, and brilliant cultures. We collaborate. We get straight to the heart of your people opportunities and challenges. We design smart, practical, and creative solutions. We deliver. Every. Time. We’re always in it with you. Our methods are direct, to the point, and fluff-free.

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What We Do

Grow Leaders

Ready to unleash your team’s leadership potential? We’re all about igniting growth. We design and deliver tailored coaching, facilitation, workshops, and development programs that pack a punch. From new managers finding their feet to seasoned leaders sharpening their edge, we’re here to enable you to cultivate the leaders you need to create the future you want. Because let’s face it, great leaders don’t just happen – they’re grown.

Build & Bond Teams

Do you want your team to click, collaborate, and create magic together? We’re not just talking team-building exercises; we’re talking transformative experiences. VILO crafts and delivers unique experiences that develop teams that are more connected, more effective, and seriously engaged. Our Collective Leadership Programs are all about forging unbreakable bonds and alignment by embedding a shared purpose, creating rock-solid team alliances, and mastering optimal ways of working together. Great teamwork isn’t just about being in the same room – it’s about being on the same wavelength.

Create Value Through People & Talent

Ready to unlock the full potential of your people? VILO can build a people-powered engine for growth for your business. From crafting a killer HR and Talent strategy to delivering game-changing projects and building unstoppable HR/Talent teams, our expert crew boosts capability, confidence, and the reputation of those functions. VILO acts as your HR and Talent Business Partner and an extension of your in-house team, providing cost-effective solutions to build your organisation’s HR/Talent offering and create thriving HR communities within and between organisations. Your people are your greatest asset – and we’re here to help you treat them that way.

Our Solutions

  • Coaching
  • Connected Leadership
  • Masterclass Series
  • Collective Leadership
  • Strengths Based Teaming
  • New Leader Acceleration
  • Create the Future
  • Accelerate
  • Fractional HR
  • Fractional Talent

Coaching

Change? It’s the only constant. But navigating it without losing your spark?

That’s the real trick. VILO Coaching is your dedicated thinking space, a chance to explore, evolve, and energise. We’re talking deeply human coaching, no cookie-cutter stuff.

You’re a leader. You’re facing challenges. You need clarity, focus, and a boost of energy. That’s where we come in. We give you the space to tackle those tough spots, refine your approach, and keep your leadership fire burning bright.

Expect real, positive behaviour shifts, increased leader effectiveness, and a serious energy boost. Our diverse coaches, with their varied backgrounds, are all about helping you hit your goals, your way.

Connected Leadership

One-size-fits-none, right?

We build custom solutions to grow your managers and leaders, helping them smash expectations and embed the right mindsets. From newbie managers to seasoned leaders, we’ve got you covered.

You want better managers, better leaders, and ultimately, a better business.

We create programs that not only develop skills but also inspire and motivate. Think engaged teams, better decisions, and real business impact.

Expect energised, well-structured solutions tailored to your needs.

We listen, distill, and deliver, creating teams that are more engaged, effective, and inspired. Your leaders will be equipped to make better decisions and drive your business forward.

Masterclass Series

Need a skills boost?

Our masterclasses are more than just training; they’re engaging, thought-provoking experiences. We dive into the soft skills that make a real difference, helping you and your team level up.

You’ve got specific development needs, and we’ve got the tools to meet them.

Whether it’s communication, delegation, or anything in between, we help you raise capability and confidence to achieve those crucial business goals.

Expect a unique, thought-provoking learning experience.

Your team will gain practical skills and confidence, directly contributing to your business’s success. We focus on real-world application, not just theory.

Collective Leadership

Got a team that needs a jolt?

We don’t just bond teams, we transform them. Our facilitation gets teams talking, thinking, and actually doing together. Expect breakthroughs, not just bullet points. We build and bond your team to drive clarity, connections and effectiveness.

You need your team to gel, collaborate, and tackle challenges head-on. We create spaces where ideas flow, bonds are built, decisions get made, and real progress happens. Think of us as your team’s catalyst for change.

Teams need ‘elasticity’ to perform in the face of constant change, distraction, and tension. Leaders need to work collectively and collaboratively – trust and joint accountability is critical.

Expect teams that are more aligned, engaged, and productive.

We facilitate real conversations that lead to tangible results, driving your projects and initiatives forward.

Strengths Based Teaming

Forget fixing weaknesses. Let’s amplify strengths!

We use Gallup’s StrengthsFinder to uncover what your team does best, then we help you build a powerhouse where everyone shines. It’s about playing to your strengths, not fighting your flaws.

You want a team that’s engaged, productive, and downright buzzing with energy.

We enable a culture where everyone understands and leverages their unique strengths, leading to better collaboration, communication, and overall performance.

Expect a team that’s more aligned, motivated, and performing at its peak.

You’ll see increased engagement, improved teamwork, and a real boost in overall productivity. We’re talking about unlocking the hidden potential within your team and turning it into tangible results.

New Leader Acceleration

New leader? New dynamics!

We dive in with a facilitated session that gets everyone talking – team to leader, leader to team. It’s about breaking down barriers and building bridges, fast. Think of it as a team ‘reset’ button.

You’ve got a new leader, and you need the team to click, now.

We create a safe space for open, honest conversations, so everyone’s on the same page from day one. It’s about setting clear expectations, building trust, and getting to high-performance, quicker.

Expect a team that’s more aligned, effective, and ready to roll.

We’re talking faster onboarding, clearer communication, and a team that’s firing on all cylinders. You’ll see better team dynamics and tangible results, fast.

Create the Future

Dream big, plan smart!

We don’t just talk about the future, we build it. Our facilitated workshops get your team aligned, inspired, and ready to take action. It’s about turning ‘what if’ into ‘let’s do this!

You need your team to see the big picture and get on the same page about how to get there.

We create a space for collaborative visioning and strategic planning, so you leave with a clear roadmap and a shared sense of purpose.

Expect a team that’s energised, focused, and ready to make things happen.

We deliver a clear vision, a practical action plan, and a renewed sense of commitment. It’s about transforming ideas into reality, together.

Accelerate

Scaling up? It’s a wild ride!

We’re your co-pilots, bringing HR and talent expertise to fuel your growth. From building the right foundations to creating a people strategy that scales, we’re here to help you navigate the journey. Think of us as your growth partners, not just consultants

You’re ready to grow, and you need your people to be ready too.

We help you put the right HR and talent strategies in place to support rapid expansion and attract top talent.

Expect a people strategy that’s aligned with your business goals, a high-performing team, and a culture that attracts and retains the best.

We’re talking about building a solid foundation for growth, so you can focus on taking your business to the next level.

Fractional HR

Need HR expertise without the full-time commitment?

We’ve got you covered. Our Fractional HR Consulting brings experienced HR pros to your team, exactly when you need them. Think of us as your flexible HR power-up.

You’re growing, changing, or just need extra HR firepower.

We provide strategic and operational HR support tailored to your specific needs, whether it’s for a project, interim leadership, or ongoing guidance. It’s about getting the right expertise at the right time, without breaking the bank.

Expect expert HR support that’s both practical and impactful.

We’ll help you tackle HR challenges, implement best practices, and build a solid foundation for your people, so you can focus on your business goals.

Fractional Talent

Scaling your business? You need the right people, fast. We bring expert talent acquisition and onboarding know-how, tailored to your growth stage.

From EVP creation and building your internal TA machine, to crafting processes, tools, and templates, we act as your in-house talent consultancy, without the full-time price tag. Think of us as your flexible, strategic talent partners, here to build your A-Team and get your talent engine humming.

You’re ready to grow, and you need to attract, hire, and onboard top talent, but you don’t need (or can’t afford) a full-time talent team.

We provide flexible and scalable talent solutions, from crafting a compelling EVP, building an internal TA function, and creating effective processes to designing seamless onboarding experiences. We’re here to help you build a high-performing team, establish a solid talent foundation, and create a culture that attracts and retains the best, all while optimising your investment.

Expect a streamlined and strategic talent process that delivers results.

We’ll help you build an effective talent acquisition engine, attract top candidates, create a positive candidate experience, develop your EVP, and onboard new hires effectively. We’ll also provide the tools, templates, and processes you need for long-term success, so you can build a team that’s ready to hit the ground running and a talent function that drives your business forward.

We Deliver Every Time

Our Methodology

We collaborate. We get to the crux of your people challenges and opportunities. We design intelligent, pragmatic, and creative solutions. We deliver every time. We always have skin in the game.

Our methods are direct, to the point and devoid of fluff.

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Our Clients

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Virgin Media

Thank you, Lorna and the team at Vilo, as always you exceeded expectations and delivered a fantastic event that truly starts the team on a new exciting journey. The team also learned some valuable skills throughout the event. We have lots to do but know where we are going. I’m confident we will smash it though.

Julian Davidge Director - Technology Operations Virgin Media O2

UKTV

The team thoroughly enjoyed the day we spent with Lorna and Emily diving into our Clifton Strengths profiles exploring our strengths and development areas. Their enthusiasm was contagious and they quickly built loads of positive energy in the room leading to high levels of engagement, as well as a willingness to be open and vulnerable. I look forward to working with them again soon.

Louise Bagnall General Counsel UKTV

Deluxe

I have worked with Vilo for several years implementing our Leadership development program. I was always surprised with Lorna’s ability to understand our needs and flexibility to adapt her plan to all kind of issues that arrived from our side. I felt we were working as partners the whole time and she was always ready to listen and give her best to our program. I would really appreciate the opportunity to work with Vilo in the future.

Gabriela Adario HR Business Partner Spain Deluxe

MBNL

VILO Consulting supported MBNL during the early stages of our organisational change and organisational health development journey. The support we received was grounded in good theory and experience but most importantly, very practically applicable. It definitely helped kick start our journey.

Pat Coxen MBNL

LBox Communications

Working with Lindsay gives me focus time to work through and address business challenges and opportunities. In our sessions we have covered employee challenges and development, strategy, overwhelm, senior role recruitment and what is most important to the business. We’ve created a structure to grow the business, my role, and life I’d like. What I love about the sessions with Lindsay, is, where required, she will challenge assumptions and has a unique skill in often getting me to challenge myself without saying anything.

David King Communications CEO LBox Communications

Country Style

My Vilo coach has helped me to recognise elements which bother me and how I can manage myself in dealing with these issues more effectively. Whilst I do continue to challenge contractual issues with clients, as I should, I do now take a different approach and consider both sides. I am much more confident in the way I challenge myself as I take less of these things personally. It is quite amazing how I have changed, for the better, as a person, and would recommend Katie to anyone who has similar needs and more importantly, open to improving themselves.

Phil Bovis Contract Manager Country style

Tachmed

Partnering with Vilo Consulting for fractional HR support has been great for our new business. Their approach to developing people and culture strategically along with their expertise provided us with the right level of guidance and operational support without the need for a full-time commitment. The flexibility of fractional HR meant we had access to senior-level expertise exactly when we needed it, helping us manage compliance and develop a strong people strategy. This approach not only saves us time and resources but also allows us to remain agile and focused on growth. Vilo’s ability to scale their support in line with our evolving needs has been invaluable. I would highly recommend their fractional HR services to any organisation looking for high-impact, cost-effective HR expertise.

Paul Christie CEO Tachmed

Vixio

A huge thank you to the Vilo team for turning a wide-ranging list of hopes and needs into energised and well-structured solutions. The team did a great job in listening and distilling VIXIO’s requirements ahead of time and then executing perfectly on the agreed agenda.

Mike Woolfrey CEO Vixio

Solidatus

In a growing environment, with a mix of experienced and inexperienced managers we needed to build a solid infrastructure for future growth. Vilo totally got us, they invested time listening to our needs and tailored a solution which was practical and pragmatic, a programme of interactive and engaging workshops with the addition of 1:1 coaching sessions to help us grow existing and future leaders’ capability within their teams. The team from Vilo got the tone and pace just right, and people felt comfortable contributing throughout. The growth of confidence within the leadership team has been noticeable. Managers are taking more responsibility, they have better engaged teams and are much more self-sufficient. This has definitely set the foundation for the future and is something that we as a business will continue to develop.

Helen Artlett-Coe Head of People Solidatus

Air Partner

We have been partnering with Vilo for the last three years, focussed primarily on Executive Team Development. Vilo really invests time listening to the needs of their clients and tailors solutions which are practical and pragmatic. The facilitators are able to also think on her feet and has a depth of experience to ensure that no challenge phases them.

Craig Pattison Chief People and Technology Officer Air Partner

Virgin Media

Thank you, Lorna and the team at Vilo, as always you exceeded expectations and delivered a fantastic event that truly starts the team on a new exciting journey. The team also learned some valuable skills throughout the event. We have lots to do but know where we are going. I’m confident we will smash it though.

Julian Davidge Director - Technology Operations Virgin Media O2

UKTV

The team thoroughly enjoyed the day we spent with Lorna and Emily diving into our Clifton Strengths profiles exploring our strengths and development areas. Their enthusiasm was contagious and they quickly built loads of positive energy in the room leading to high levels of engagement, as well as a willingness to be open and vulnerable. I look forward to working with them again soon.

Louise Bagnall General Counsel UKTV

Deluxe

I have worked with Vilo for several years implementing our Leadership development program. I was always surprised with Lorna’s ability to understand our needs and flexibility to adapt her plan to all kind of issues that arrived from our side. I felt we were working as partners the whole time and she was always ready to listen and give her best to our program. I would really appreciate the opportunity to work with Vilo in the future.

Gabriela Adario HR Business Partner Spain Deluxe

MBNL

VILO Consulting supported MBNL during the early stages of our organisational change and organisational health development journey. The support we received was grounded in good theory and experience but most importantly, very practically applicable. It definitely helped kick start our journey.

Pat Coxen MBNL

LBox Communications

Working with Lindsay gives me focus time to work through and address business challenges and opportunities. In our sessions we have covered employee challenges and development, strategy, overwhelm, senior role recruitment and what is most important to the business. We’ve created a structure to grow the business, my role, and life I’d like. What I love about the sessions with Lindsay, is, where required, she will challenge assumptions and has a unique skill in often getting me to challenge myself without saying anything.

David King Communications CEO LBox Communications

Country Style

My Vilo coach has helped me to recognise elements which bother me and how I can manage myself in dealing with these issues more effectively. Whilst I do continue to challenge contractual issues with clients, as I should, I do now take a different approach and consider both sides. I am much more confident in the way I challenge myself as I take less of these things personally. It is quite amazing how I have changed, for the better, as a person, and would recommend Katie to anyone who has similar needs and more importantly, open to improving themselves.

Phil Bovis Contract Manager Country style

Tachmed

Partnering with Vilo Consulting for fractional HR support has been great for our new business. Their approach to developing people and culture strategically along with their expertise provided us with the right level of guidance and operational support without the need for a full-time commitment. The flexibility of fractional HR meant we had access to senior-level expertise exactly when we needed it, helping us manage compliance and develop a strong people strategy. This approach not only saves us time and resources but also allows us to remain agile and focused on growth. Vilo’s ability to scale their support in line with our evolving needs has been invaluable. I would highly recommend their fractional HR services to any organisation looking for high-impact, cost-effective HR expertise.

Paul Christie CEO Tachmed

Vixio

A huge thank you to the Vilo team for turning a wide-ranging list of hopes and needs into energised and well-structured solutions. The team did a great job in listening and distilling VIXIO’s requirements ahead of time and then executing perfectly on the agreed agenda.

Mike Woolfrey CEO Vixio

Solidatus

In a growing environment, with a mix of experienced and inexperienced managers we needed to build a solid infrastructure for future growth. Vilo totally got us, they invested time listening to our needs and tailored a solution which was practical and pragmatic, a programme of interactive and engaging workshops with the addition of 1:1 coaching sessions to help us grow existing and future leaders’ capability within their teams. The team from Vilo got the tone and pace just right, and people felt comfortable contributing throughout. The growth of confidence within the leadership team has been noticeable. Managers are taking more responsibility, they have better engaged teams and are much more self-sufficient. This has definitely set the foundation for the future and is something that we as a business will continue to develop.

Helen Artlett-Coe Head of People Solidatus

Air Partner

We have been partnering with Vilo for the last three years, focussed primarily on Executive Team Development. Vilo really invests time listening to the needs of their clients and tailors solutions which are practical and pragmatic. The facilitators are able to also think on her feet and has a depth of experience to ensure that no challenge phases them.

Craig Pattison Chief People and Technology Officer Air Partner

Who We Are

Lorna Bains

1 What is your life’s purpose? 
To enable others to exceed their potential. To end the tyranny of boring, unfulfilling work. Where I can – inspire, inform, educate – with passion and compassion.

2 What is the biggest thing that you have learned? 
I’ve learned that multiple things are true at the same time – even things that seem contradictory. Life is short – be kind and seek to understand. ‘Be curious, not judgemental (Walt Whitman).

3 What is your core expertise/what do you love doing? 
Growing businesses through people. Partnering with leaders to solve people puzzles. Bringing teams together to drive connection, collaboration and effectiveness.

Lorna Bains

Managing Director

Carla Maroussas

1 What is your life’s purpose?
To be the happiest version of me by living a life deeply connected to my core values with absolutely no comparison to others. A coach, mentor, mother, wife, and leader all connected to my core values.  In this happy state to serve both others and myself through the gift of coaching and mentoring.

2 What is the biggest thing that you have learned?
The biggest thing I have learned is the vital importance of self care combined with a deep connection to your core values which gives you superpowers to live your life the way you want to, with no comparison to others.

3 What is your core expertise/what do you love doing?
I love coaching!  The relationship between myself and my client, whether they are teams or individuals, is an absolute privilege. Each client provides a unique journey for us both as we navigate their map of the world.

Carla Maroussas

Leadership Coach and Mentor

Christian Couzens

1 What is your life’s purpose? 
To align my behaviour with the person I aspire to be. I’m committed to becoming the best version of myself—an ongoing process that demands intention, effort, and honesty. I don’t want to look back and see wasted potential, or missed opportunities to lead with kindness.

2 What is the biggest thing that you have learned? 
Showing up is a choice—and it’s one you have to make repeatedly. Your actions echo beyond yourself. I’ve learned that how I show up can shift the tone of a room, the direction of a relationship, or even someone’s day. So I show up. And I walk the walk.

3 What is your core expertise/what do you love doing?
I specialise in family dynamics and estrangement—get these right, and so much else begins to flow. At the heart of my work is transformation. I love helping people push for upgrades—whether in how they relate, lead, live, or heal.

Christian Couzens

Performance Coach

Susi Cardew

1 What is your life’s purpose? 
My life’s purpose is to care deeply and act meaningfully—to support people in ways that leave them seen, valued, and better off than before. I strive to add lasting value to others’ lives by helping them connect to their own worth and to each other.

2 What is the biggest thing that you have learned? 
The biggest thing I’ve learned is to own my value and let that guide me. When I stopped sweating the small stuff and started focusing on human connection and meaning, everything aligned. It’s not about being perfect—it’s about being real, present, and purposeful to my work and my life.

3 What is your core expertise/what do you love doing? 
I’m a recruiter at heart—driven by people, purpose, and connection. I blend hiring expertise with emotional intelligence, storytelling, and a deep commitment to creating human, authentic experiences. Whether it’s recruiting, coaching, or culture-building, I’m here to make people feel seen and set up to thrive.

Susi Cardew

Talent Acquisition Leader

Katie O’Hare

1 What is your life’s purpose?
To help people find positive harmony in their professional and personal lives; embracing who they are and how they are in a relationship. To live and lead with kindness.

2 What is the biggest thing that you have learned? 
Through age and experience, I’ve learned patience and how to be a better listener in both my personal and professional life. And from that, slowing down to speed up!
I’ve also realised how important authenticity is to me in my work.

3 What is your core expertise/what do you love doing? 
1. Facilitating – bringing people together to talk about the truths under the surface in a way that empowers them.
2. Coaching – enabling others to realise their inner strengths.
3. Designing – working in partnership with a client to understand what they need and find the right tool or intervention that brings that about.

Katie O’Hare

Leadership Coach and Facilitator

Taran Kalsi

1 What is your life’s purpose? 
I want to help create spaces where people feel seen, safe, and able to thrive, especially in environments that haven’t always felt built for them. I firmly believe that work shouldn’t wear people down; it should energise them. So, I see my purpose as helping individuals and teams discover the clarity, confidence, and connection they need to do their best work and be their full selves while doing it.

2 What is the biggest thing that you have learned?
That people don’t remember policies or HR frameworks, they remember how you made them feel. The biggest thing I’ve learned is the power of listening, especially when it’s uncomfortable. Real change happens in the quiet moments, the side conversations, and the casual check-ins, not just in the formal meetings.

3 What is your core expertise/what do you love doing? 
My core expertise is helping organisations and teams turn people challenges into people-centred solutions. That sounds technical and complicated, but it shows up as me translating “HR speak” into something human and useful. Whether I’m designing training, unblocking a tricky team dynamic, or coaching a leader through a tricky moment, I’m in my element when I’m making the complex feel clear, and the personal feel professional- all the while being my authentic self.

Taran Kalsi

HR Leader and Facilitator

Elma O’Reilly

1 What is your life’s purpose?
To live close enough to the ocean that it wakes me up and I can walk to the beach and have a swim!

2 What is the biggest thing that you have learned?
Don’t be afraid to ask why. I’ve always been really curious but in the workplace I didn’t always have the courage to ask questions. Why opens up debate and discussion and I bet there are others in the room glad you asked why.

3 What is your core expertise/what do you love doing? 
I love helping organisations be the best version of themselves. Your business plan cannot succeed without your people so how do you match this plan to your people so they all know how and what to contribute to make it successful.

Elma O’Reilly

HR Leader

Paul Campbell Jennings

1 What is your life’s purpose? 
There is definitely a drive to do some good. To leave a legacy that people remember. People will remember how you made them feel so be empathetic always.

2 What is the biggest thing that you have learned?
That your instincts are better than you think and you should trust them. Leading with kindness is the best way to lead.

3 What is your core expertise/what do you love doing? 
I think I’m a great recruiter and coach, because I see the person on the other side and tailor my approach to them. This is my 30th year in the talent and coaching business and I still love it as much as I always did!

Paul Campbell Jennings

Talent Acquisition Leader

Lindsay Smith

1 What is your life’s purpose?
This question feels huge, even at my age! My life’s purpose is something that is not yet fully known to me. My way of being has always been around emergent growth and curiosity about where that takes me rather than a signal I am following or moving towards. Maybe there is something in that sentiment itself.

2 What is the biggest thing that you have learned?
The biggest thing I have learned throughout my whole life is that relationship matters. Without it we have nothing. Be it family, friendships, work related or beyond, the quality of these relationships always determine what happens next. After all, we are all just making it all of the time. That concept fascinates me!

3 What is your core expertise/what do you love doing? 
My core expertise is leadership development, not what people do, rather how they do it. Be it 1:1 coaching or in a partnership / group setting, I love to help others to be more attuned to the relationship dynamics that are playing out and develop their ability to work with them. I love to work with the human condition and all its beautiful flaws.

Lindsay Smith

Leadership Coach and Facilitator

Jazz Singh

1 What is your life’s purpose?
To reveal the hidden brilliance in those society overlooks, flipping the script from judgement to potential and to do it all with heart, humour and hope.

2 What is the biggest thing that you have learned? 
Rock bottom can be a granite foundation if you choose to build and not break.

3 What is your core expertise/what do you love doing?
I connect people to a purpose and possibility, unlocking human potential through inspiring storytelling, transformational leadership and creating spaces where talent outshines a self-limiting belief.

Jazz Singh

DE&I Speaker and Facilitator

Becs Gadsby

1 What is your life’s purpose? 
is to empower leaders to be their most confident, authentic selves and inspire them to feel, think and do things differently so that they can have greater impact and success.

2 What is the biggest thing that you have learned? 
The biggest thing I have learnt is that none of us have got life ‘sorted’. Life is messy. We are all fallible and we are all vulnerable. Everyone is doing their best with the resources that they have got.

3 What is your core expertise/what do you love doing?
My core expertise/what I love doing is leadership development, facilitation and coaching. It’s fascinating, challenging, and rewarding in equal measure.

Becs Gadsby

Leadership Coach and Facilitator

Natasha O’Sullivan

1 What is your life’s purpose? 
My life’s purpose is to grow into my best self — not just for me, but so I can fully support the people I love, my clients, and my work. By living with authenticity, strength, and self-awareness, I believe we create true success.
My mission is to empower others to do the same: to help them uncover their potential, believe in themselves, and boldly pursue what matters most. I want to be a catalyst for transformation, inspiring people to live meaningful, aligned, and courageous lives. This commitment to helping others thrive is what drives me.

2 What is the biggest thing that you have learned? 
One of the most powerful lessons I’ve learned is that true happiness starts with being honest with ourselves — about who we are, how we show up, and how we spend our time. It’s not a one-time choice but an ongoing process of tuning in, listening deeply, and living in alignment with our values.
The more I commit to this, the more fulfilment and success I find, both personally and professionally. I’ve also realized that life is short, and no one else can live it for you. Taking ownership of your path is essential — but so is being kind to yourself, because growth is lifelong, and we’re all still learning along the way.

3 What is your core expertise/what do you love doing? 
At the heart of my work is a love for learning and helping others grow. I’m passionate about supporting individuals and teams to flourish — through coaching, team development, or leadership facilitation.
I specialise in enhancing team effectiveness, building strong leadership, and fostering meaningful communication. I especially enjoy helping individuals unlock their potential, grow in confidence, and lead authentically.
A core focus of mine is Strengths development — guiding people to identify, understand, and apply their unique strengths to thrive. Watching others grow into who they truly are is what inspires me most.

Natasha O’Sullivan

Strengths Coach and Team Facilitator

Emily Plumtree

1 What is your life’s purpose? 
That’s a big question! I always strive to be kind and to work from a place free from judgement. Not quite a purpose, more of a mission but I say ‘yes’ to all opportunities that arise. I love to try new things, new foods, new travel destinations, skills I’ve never learned. Piano, horse riding and the Galapagos Islands are all still on the bucket list. Perhaps all three at the same time? “Yes!”

2 What is the biggest thing that you have learned? 
To listen. It’s taken a few years. I have a busy brain and I’ve always been quick to jump in with thoughts and ideas. Through observing excellent coaching in practice as part of the VILO Team, I’ve learned the power of holding back. Some of the best ideas and thought sharing emerges from a group when you allow space for silence.

3 What is your core expertise/what do you love doing? 
As an actor, it’s lights up on opening night, the fizz and excitement of an unknown audience, stepping into the shoes of another character and sharing stories. As a coach it’s working with large groups. Walking into a room full of strangers and the sense of nerves and anticipation, working together as a collective to build skills and really getting to know each other as individuals by the end of a day. It’s such a privilege.

Emily Plumtree

Communications Coach and Actor/Facilitator

Krupa Patini

1 What is your life’s purpose? 
My purpose in life is to bring people together through art. I want to use my acting and storytelling skills to encourage people to understand each other and for audiences to be moved by my work. I believe stories are powerful in bringing joy, opening minds and healing people.

2 What is the biggest thing that you have learned? 
The biggest thing I have learned is that during personal conflict or difficult conversations, people often just want to be seen and have their needs acknowledged. That often, they’re not wanting to hurt anyone, they’re just trying to get their needs met.

3 What is your core expertise/what do you love doing?
My core expertise is acting. I love acting and I love using it to tell stories. I really enjoy exploring a story with other actors and being immersed in my character’s world.

Krupa Patini

Actor and Facilitator

Matt Nowell

1 What is your life’s purpose? 
To design better ways of working by combining creativity, strategy, and co-creation.
You help organisations express who they are—through brand identity, employee experience, and internal storytelling—so their people can connect with purpose, not just process.You believe work should feel human, and you use design thinking to make that happen.

2 What is the biggest thing that you have learned?
That meaningful change doesn’t come from a deck—it comes from making together. You’ve learned that design thinking isn’t just a toolkit, it’s a mindset that brings clarity, energy, and action. And that brand and employee experience are two sides of the same coin. A strong employer brand isn’t just a message—it’s how it feels to work there, every day.

3 What is your core expertise/what do you love doing?
You turn complex challenges into clear creative direction—through design thinking, storytelling, and strategy. Your sweet spot is where identity meets experience:
● defining employer brands that reflect reality and aspiration
● designing internal campaigns that stick
● crafting employee experiences that people actually want to be part of
● using facilitation to bring others into the process—because co-creation leads to commitment
You love the moments in a workshop when a sticky note becomes a solution. When a story clicks. When people see themselves in the thing they helped build.

Matt Nowell

Experience Architect and Team Facilitator

Gail McPake

1 What is your life’s purpose? 
My life’s purpose is to continue to learn, grow, and enjoy the journey; embracing each experience with curiosity and heart. I aim to inspire my girls to do the same, showing them that growth, courage, and joy go hand in hand when you lead life aligned with your values and true self. It’s taken me a while to realise; but I’m here now!

2 What is the biggest thing that you have learned? 
True transformation begins with self-awareness. Sustainable change only happens when people understand their patterns, values, and beliefs. I’ve learned that vulnerability is powerful, and as a leader, having the courage to be seen and making others feel heard is what builds trust, connection, and authentic leadership.
3 What is your core expertise/what do you love doing?
For 20 years, I saw Human Resources as my core expertise. Today, I’m still a people expert, but my focus is now on creating transformative learning experiences that shift mindsets, build confidence, and grow leaders who lead with authenticity, empathy, and impact through meaningful conversations, deep insight, and practical tools that stick.

Gail McPake

HR Leader and Facilitator

Gillian Niven

1 What is your life’s purpose?
To build a community that genuinely supports both our team and our clients. I want people to feel seen, heard, and empowered — whether that’s through a one-to-one conversation or a big, buzzy event. At Vilo, my purpose is to make us the go-to place for all things leadership, HR, talent, and coaching. It’s about creating a ripple effect of positive impact through the work we do with individuals and organisations. On a personal level, I’m driven by connection and care — making people feel they belong and that what they do matters.

2 What is the biggest thing that you have learned?
That real change starts with human connection. No strategy, framework, or initiative lands well without trust, empathy, and authenticity at the core. I’ve learned that when people feel safe and valued, they unlock their full potential…and that’s when the magic really happens. It’s a lesson that shapes how I live and how we work at Vilo. People first, always.

3 What is your core expertise/what do you love doing? 
I love connecting people, businesses and new ideas and helping Vilo grow. Whether it’s liaising with our lovely clients or Team Vilo, organising Connections or Workshops, I’m most energised when I’m working on something that brings energy, meaning, and a bit of spark. I thrive on the behind-the-scenes stuff that helps everything run smoothly, and I get a real kick out of knowing our work is making a difference.

Gillian Niven

Customer and Community Success Partner

Craig Pattison

1 What is your life’s purpose? 
To be genuine and honest: to look in the mirror and be okay with what I see. I say what I think, even when it’s hard, and aim to do so with respect and care. I’m open-minded, try not to judge, and believe integrity matters — in life, leadership, and coaching.
I want to help others be their best. Coaching isn’t about advice; it’s about unlocking insight. My decades in senior leadership help me ask sharper questions, see patterns, and truly meet clients where they are. I don’t lead them. I understand what it’s like to lead: to navigate uncertainty, make tough trade-offs, and carry heavy decisions. That experience grounds my coaching in commercial reality and the true challenges of leadership.

2 What is the biggest thing that you have learned?
We should never stop learning, especially about ourselves. The best leaders stay open-minded, curious, and unafraid to say “I don’t know.” It’s about showing up authentically, being accountable, and not hiding behind titles or ego.
In my experience advising executive teams, this honesty builds trust, resilience, and lasting impact — especially at the top.
3 What is your core expertise/what do you love doing? 
Helping senior leaders cut through noise, ego, and uncertainty to move forward with clarity.
Whether as an executive coach, with a leadership team, or as a fractional CPO, I bring executive experience, deep curiosity, and clear-eyed challenge. I’ve advised boards, led M&A transformations, and guided organisations at the intersection of people, strategy, and performance.
I’m at my best helping capable people reconnect with what matters, navigate ambiguity, and lead with courage and clarity.

Craig Pattison

HR Leader and Exec Coach

Jo Webb

1 What is your life’s purpose? 
My purpose is to help people and teams unlock their potential and grow beyond what they imagined possible. I’m passionate about developing human skills like self-awareness, collaboration, and emotional intelligence – often overlooked in education – especially in young people, so they can thrive in their careers and beyond.

2 What is the biggest thing that you have learned?
The biggest thing I’ve learned is to stay true to your values. Authenticity builds trust – people follow who you are, not just what you say. Leading with integrity and following through on your word creates lasting impact, especially when times are tough.
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3 What is your core expertise/what do you love doing? 
I specialise in human-centred leadership and culture change. I love helping leaders and teams build trust, lead with empathy, and perform at their best. By combining behavioural insight, real-world HR experience, and a passion for learning, I help organisations future-proof through people – not process.

Jo Webb

HR Leader and Facilitator

Stronger Leaders. Outstanding Teams

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